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May 2004
Lucinda Duncalfe Holt ’81
by Jeffrey Stanley
Lucinda Duncalfe Holt ’81 is president, CEO and founder
of TurnTide,
Inc., a Philadelphia based company which
is set to unveil “the world’s first anti-spam router,” a
piece of computer hardware designed to prevent unwanted email solicitations,
or spam. This promising appliance, sure to be a welcome tool to
network administrators and their e-mail users everywhere, led TurnTide
to be named one of the “ten startups to watch in 2004” by
Network World
magazine.
Holt majored in psychology at the University of Pennsylvania and
earned her MBA in entrepreneurial management from the Wharton School.
“I wound down my last company, which I ran from 1996 to 2002, and
was very pregnant,” says Holt. “I was recruited to join a company,
eprivacy group, that had a mix of products and services including
the product that TurnTide now owns. I took the summer off after
delivering my second daughter. Then I started looking for a company
again. We decided to spin out the product into a new company and
we founded TurnTide.”
Holt wants to see her company “make a meaningful impact on
spam,” and, of course, “make money.” Having
an entrepreneurial spirit, however, she thrives on trying to do
that in new ways. She wants TurnTide to be “a special kind
of company in terms of ‘how’ it is,” she says. “I have a very strong
belief, fostered at BFS, that people do their best work when they
are challenged, given the freedom to meet the challenge in their
own way, and supported in their efforts. Building on
that foundation of trust you get a company that operates differently
from most…because it is
driven from the individuals themselves. Overlaying a strong team
ethic on that self-motivation makes it even more powerful.” Holt
believes in sharing of information across the board, rather than
a top-down management style. “A company where everyone knows
everything and where people are trusted to work independently and
in teams is unusual,” she says.
Holt, whose mother, Marjorie Duncalfe, was a music teacher
in the Middle and Upper Schools, attended BFS from grades 7 through
12. “I loved BFS. It was a wonderful place for me,” she
says, calling it “an environment that supported me as I tuned
my internal compass.” She says the six years she spent here “steeled
my resolve to follow my own path.”
Holt indeed had a fiercely independent—some might even say devilish—side
while a student here. Among her many memories are the consequences
of the skip day she took with a few senior friends, while she was
still a junior, to spend the day at the beach. “We got horribly
sunburned,” shes says. “When we came into school the next morning,
Ms. Magzanian was waiting for us, but when she saw our pained expressions
on beet red faces, she burst out laughing and told us that we had
clearly suffered the consequences of our actions already.”
Then there was the time she and classmate Martha
Smith, whose
father was Head of School Stuart Smith, decided to play
a practical joke. Martha got Jim O’Brien to take her father out
for the day. Next, “we got the school secretary to let us
into his office. We opened the door from his office out to the
lobby, and carpeted the floor with paper cups stapled together
in a honeycomb, each cup with filled water. We were helped by students,
faculty, and staff as we
spent hours covering his entire office floor. When Stuart arrived
at school the next morning, he just walked right in, stomping on
the cups, and sat down and started to work. Because he
couldn't shut the door, all the students got to see our masterwork
as they filed into morning meeting.”
Her playfulness comes in handy when juggling two young children
along with running TurnTide, although she makes no separation between
her work life and personal life. “There’s just one me, so
it all blends together.” But she concedes, “It's tough!
My husband Russell stays home with the girls, so that makes it
a lot easier. We also built a house very close to our last company.
This time, we moved the company to be near home. If I travel for
more than a night, the whole gang comes along, which is like a
traveling circus.”
Holt’s voraciousness for living is evident in her admonishment
to the current generation of BFS students. “Try everything!
Take advantage of the amazing opportunities you have to participate,
to lead, to try, to learn. You’ll be very lucky if you’re ever
in an environment that is so enriching.”
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